Course cancellation policy is:
- more than 7 days - no charge
- 7 days or less from start time - no refund
Transfer to another course date is acceptable if notice is received in writing up to two (2) business days prior to the course commencement and may incur an administration fee.
Substitute of a Learner is acceptable prior to course commencement at no charge. All substitute Learners must meet the relevant pre-requisite requirements.
In the event any student is turned away from training as a result of being adversely affected by drugs or alcohol in the Trainer’s opinion, there shall be no refund.
The training organisation provides scheduled dates for courses, these courses are subject to sufficient numbers of students wishing to undertake the training. Should a course be under-subscribed the course may be cancelled or deferred until it is viable to conduct the training. In this instance the training organisation will contact any student enrolled to inform them and re-schedule as appropriate. Registrations using purchase order as payment method are subject to the standard trading Terms & Conditions of the training organisation.
Further information on policies and procedures is available in the PEER Student Handbook.
I declare that the information and documentation provided is true and correct. I have read and understood the cancellation and refund policies and agree with all the terms and conditions specified